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2025-07-21T05:40:20.000000Z
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Flydubai Wheelchair Assistance provides specialized support tailored to passengers with mobility challenges, ensuring they travel comfortably and with dignity. From the moment of ticketing, travelers can notify Flydubai of their need for wheelchair assistance by selecting the option online, via the Flydubai app, or through customer service. Early notification helps the airline plan personalized support throughout the trip. At the airport, passengers benefit from priority check-in at dedicated counters where trained staff assist with document processing and provide guidance through security and immigration checkpoints. This service helps minimize waiting times and reduce stress.
Baggage assistance is also included, with the airline facilitating the handling of regular luggage as well as mobility equipment such as wheelchairs or scooters, which are transported free of charge as checked items. Flydubai allows passengers to use their own wheelchairs right up to the aircraft door, or offers an aisle wheelchair to assist boarding and disembarking. Priority boarding is offered to ensure smooth and unhurried seating. During the flight, cabin crew members are available to assist passengers with their seating and comfort, although passengers who require extensive care are encouraged to travel with a companion.
To keep travelers well-informed, Flydubai provides timely flight information through its app, airport displays, and announcements, ensuring any changes are clearly communicated. Finally, the airline’s dedicated customer support team is available to address any questions or special requests before and during travel, providing a seamless experience tailored to individual needs. By combining professional assistance with compassionate service, Wheelchair Assistance ensures that passengers with reduced mobility enjoy a smooth, safe, and pleasant journey from start to finish.