@naayoon30
2025-05-28T06:53:55.000000Z
字数 1633
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Air France understands that accessibility is essential to a positive travel experience. With its thoughtfully designed Air France Wheelchair Assistance service, the airline provides reliable, compassionate support to passengers who require mobility assistance, ensuring their journey is smooth and stress-free.
This service is available for anyone with reduced mobility—whether due to a disability, age, illness, or injury. Passengers can request wheelchair assistance while booking their flight or by contacting customer service afterward. To ensure proper arrangements, it's advised to make the request at least 48 hours before departure. At the airport, travelers using this service receive personalized support starting at ticketing and check-in.
Friendly, trained staff assist with baggage drop-off, guide you through security checks, and escort you directly to your gate. Air France also provides priority boarding, allowing passengers to board early and settle in comfortably. Onboard, cabin crew members are trained to assist with mobility-related needs, including getting to and from seats using aisle wheelchairs when necessary. The airline ensures that passengers feel secure and respected throughout the flight. Upon arrival, Air France continues its assistance with deplaning support, help through immigration, baggage claim, and onward transportation or connecting flights.
Passengers may bring their mobility aids such as wheelchairs, walkers, or crutches free of charge. These items are handled with care and returned promptly upon arrival. With responsive customer service and a deep commitment to inclusivity, Wheelchair Assistance guarantees that all travelers can fly with confidence, comfort, and dignity. Whether it’s your first trip or your fiftieth, Air France ensures that mobility challenges never limit your travel plans.